Missing an annuity payment or renewal can have devastating consequences from the loss of IP protection to financial impact to disruption of product sales. This is precisely why IP professionals need to place the responsibility of keeping their IP assets current, in good standing, and in a safe pair of hands.

There are many nuances in patent annuity management and trademark renewals, and this can all increase the risk. For Anaqua, managing risk is critical — it’s why we give so much attention to the customer service that we deliver, the controls that we have in place, and the automation we use to avoid manual checking.

We are also ISO 9001 certified, which gives our clients additional assurance in the measures and processes we take to mitigate risk. 

Clients tell us they choose us to manage their patent and trademark maintenance fees and payments because they like our price transparency, the quality of Anaqua Services, our Payment Services Portal, integration, and automation. We’re continually investing in our people and our IT.

We offer flexibility but it’s more about the care we take to ensure cases are properly maintained, the security processes we have in place, and our data verification capability. On average, we’re between 20% and 30% more competitive, meaning we can save clients up to 30% of the total costs per year. With a dedicated team for onboarding, the structured process takes three months, with little effort required by clients.

Clients tell us several factors make our payment services stand out: customer service, service strategy, competitiveness, and the flexibility of our service. We are completely transparent with clients from the outset — we share our methodology, we share our pricing, and we share what they can expect from us.

Ensuring transparency is extremely important to us. Whether they use our patent annuity service or trademark renewal service, clients can see the breakdown of the fees, whereas with some competitors, only one fee amount is provided, and you don't see how the payment service fees are broken down. The language we use is very clear as well and it's this simplicity that provides clients with comfort.

Clients come to us for both our standalone Payment Services and integrated into AQX. Our clients that manage their payments in AQX Corporate or AQX Law Firm have access to the entire AQX IP platform including AcclaimIP Analytics, Foreign Filing Services, and much more.