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The Anaqua Experience

We're Committed to Your Success

At Anaqua, we believe that building strong long-term partnerships with our clients is as crucial as the strength of our products and services.  

For your company, adopting a new IP management platform or service provider is a multi-year commitment dealing with some of your most valuable assets. Anaqua recognizes that success looks different to each client. We partner with our clients to define what success means to them, understand their broader business goals related to their IP, and help clients maximize the value of their IP management.    

The Anaqua Experience—close collaboration, innovating together and incorporating client feedback, and going the extra distance to ensure clients achieve success—is what we strive for our clients to experience. Our clients are at the heart of everything we do. 

Are you an Anaqua Client?

Join us for 3 days of training, thought leadership discussions, networking opportunities, entertainment, and more at the 2024 Anaqua Experience Conference!

Our Process

When you become an Anaqua client, we will work together to identify your company’s IP goals and map out short- and long-terms plans. We connect you with dedicated teams that have a variety of different roles and IP backgrounds. Our teams include global and localized IP experts and share best practices learned from our client community. We proactively seek to anticipate your needs and address any challenges you may be experiencing. And continually work to improve The Anaqua Experience with our clients’ input. 

1. Defining Client Success

Meet Aileen Buchanan, VP of Client Success, who leads Anaqua’s Client Success team and plays a major role in shaping the company’s Client Success model that best supports clients’ unique short and long-term goals. Client satisfaction happens when you have client success, which is a company-wide initiative.

2. Meeting Localized Needs

Meet Josh Rosello, VP of Professional Services at Anaqua, who leads global professional support services to clients. Our Professional Services team strives to make the onboarding and implementation as smooth and efficient as possible.Here’s how.

3. Growing with Anaqua

Meet Kyle Hoellger, Senior Director of Client Growth who partners with customers to understand their needs and with Anaqua colleagues to deliver solutions. Our Client Growth team are strong advocates for clients and help organizations maximize their return on investment.

Our Clients Contribute to Our Product Evolution

Since the founding of Anaqua, our technology leadership and product innovation has been driven by our clients. Your company’s needs are ever-changing, which should be reflected in the evolution of your IP solution. When you partner with Anaqua, you become a member of the thriving Anaqua Community and Client Working Groups. This community includes IP professionals from large enterprise companies to start-ups, who learn from each other. Together with your industry peers, you will influence Anaqua’s client-driven product development roadmap to ensure you get the most value from your IP management platform.

vincent-brault

At Anaqua, our customers are our number one priority. The process of developing Anaqua's roadmap demonstrates our focus is not only listening but hearing too - to provide customers with the enhanced solutions they need to do their jobs better and deliver greater value.”

Vincent Brault

SVP, Product & Innovation, Marketing

Learn more here:

Hyperion recently awarded Anaqua the highly Innovative designation for its Customer Driven Roadmap

Anaqua Listens

Client Collaboration